1. Introduction
Welcome to Sustaina Drive. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website, interact with us, or inquire about our services, and tells you about your privacy rights and how the law protects you.
Sustaina Drive is the data controller and is responsible for your personal data.
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. Because our website is primarily informational, we collect a limited amount of data, which we have grouped together as follows:
- Identity Data: Includes first name and last name (if provided via contact forms or direct communication).
- Contact Data: Includes email address and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use and navigate our website.
3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including through:
- Direct interactions: You may give us your Identity and Contact Data by filling in contact forms on our site or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and similar technologies. Please see our Cookie Policy for further details.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Responding to Inquiries: Where we need to reply to a question, quote request, or message you have sent us.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., maintaining website security, ensuring the site functions properly, and understanding how visitors use our site).
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
5. Disclosures of Your Personal Data
We do not sell or share your personal data with third parties for marketing purposes. We may share your data with trusted third parties strictly for operational purposes, such as:
- Service providers acting as processors based in the UK who provide website hosting, IT, and system administration services.
- Professional advisers or regulatory authorities where required by law.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
8. Your Legal Rights
Under data protection laws, you have rights in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of incomplete or inaccurate data we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data to you or a third party.
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If you wish to exercise any of these rights, please contact us.
9. Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
10. Contact Details
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Company: Sustaina Drive
- Email: info@sustainadrive.co.uk
- Phone: 01543 759 400
- Postal Address: 57 Britannia Way, Lichfield, WS14 9UY